Find answers to common questions about Air Doctor's HVAC services.
1 How quickly can you schedule an appointment?
We prioritize fast scheduling and can often fit customers in within 24-48 hours. For emergency repairs, we offer same-day service availability. Call us at (360) 553-8700 to check availability for your specific needs.
2 Are your technicians licensed and insured?
Yes, absolutely. All Air Doctor technicians are licensed and insured. We hold certifications in Washington (AIRDODH881BO) and Oregon (CCB 196159), ensuring you receive professional service that meets all state requirements.
3 Do you work on all HVAC brands?
We service all major HVAC manufacturers including Lennox, Carrier, Trane, Rheem, Goodman, York, Daikin, and Amana. Whether you need repair, maintenance, or installation for any brand, we have the expertise to help.
4 What are your service hours?
Our regular service hours are Monday through Friday, 8:00 AM to 5:00 PM. We also offer emergency service availability. Contact us at (360) 553-8700 for after-hours emergencies.
5 When should I replace vs. repair my HVAC system?
If your system is over 15 years old, requires frequent repairs, or has significant efficiency loss, replacement may be more cost-effective. Our technicians will provide honest recommendations and transparent estimates so you can make the best decision for your home.
6 What is included in a maintenance plan?
Our maintenance plans include seasonal inspections, cleaning, filter changes, and priority scheduling. Regular maintenance extends system life, improves efficiency, and helps prevent costly breakdowns. Ask us about our maintenance plan options.
7 Do you offer financing options?
Yes, we work with financing partners to help make HVAC repairs and installations more affordable. Contact us to discuss financing options for your project.
8 What should I do if my furnace stops working in winter?
Call us immediately at (360) 553-8700. We offer emergency service and will prioritize getting your heating back online. In the meantime, try to identify if the issue is a thermostat problem, pilot light, or breaker issue.
9 How can I improve my HVAC system's efficiency?
Regular maintenance, clean filters, proper insulation, and programmable thermostats all improve efficiency. Our technicians can perform an energy audit and recommend specific improvements for your home.
10 Do you service the Portland metro area?
Yes, we serve Vancouver, Camas, Washougal, Ridgefield, and the Portland metro area. Call us to confirm service availability in your specific location.
Didn't find your answer?
Our team is ready to help. Contact us today and we'll answer any questions you have.